I-OTA LLC (hereinafter referred to as “I-OTA”) recognizes that it is our social responsibility to handle users’ personal information appropriately. (hereinafter referred to as “I-OTA”) recognizes that it is our social responsibility to handle users’ personal information appropriately, and has established the following privacy policy, which all I-OTA staff will comply with in order to protect our customers’ personal information.
Protection guidelines for the collection, use and provision of personal information
We receive personal information from our customers for the purpose of providing and improving our services. We believe that our customers’ personal information is very important, and in order to protect it from risks such as information leaks and to develop as a company that is trusted by our customers and society, we will comply with laws, national guidelines, and other norms regarding personal information (Telecommunications Business Law, guidelines regarding laws related to the protection of personal information), guidelines regarding the protection of personal information in the telecommunications business, and other laws, guidelines, and other norms related to our business operations. We will comply with laws and regulations concerning personal information, national guidelines and other norms (Telecommunications Business Law, guidelines concerning laws related to the protection of personal information), and other laws, guidelines and other norms related to our business, and will work to protect personal information.
1） Collection of personal information
When collecting personal information, we will limit the use of such information to cases where it is necessary for the performance of our business, specify the purpose of use, and will not use such information for any purpose other than that for which it was collected. In addition, we handle the following information obtained by legal and fair means
Name, address, telephone number, e-mail address, and other information obtained from customers through various forms in order to provide our services
Transaction records, IP addresses, cookies, access information, and other information obtained by the Company in connection with the use of the Company’s services.
In addition to the above, we may also obtain personal information from you by fax or telephone.
2）Use of Personal Information
The purpose of use of personal information is defined as follows, and except where permitted by the Personal Information Protection Law or other laws and ordinances, personal information will not be used beyond this scope without the consent of the individual concerned,
We will not use personal information beyond this scope without the consent of the person concerned.
To contact you regarding our services and to provide support for our services
Sending necessary documents and responding to inquiries
Applications to affiliated companies and organizations for domain registration, SSL certificate issuance, virus check services, etc.
Delivery of questionnaires, notification e-mails (including in case of outages), and e-mail newsletters
Provision of information to agents for customer billing and shipping consignment
Sending of prizes
Notification of products and services offered by the Company and its affiliates
Identification of customers
To allow customers to view and correct information obtained by the Company and to view usage status
To process statistical analysis of the Company’s services
For other uses announced on the Company’s website and for which the customer has given consent
3）Change of purpose of use of personal information
The Company may change the purpose of use if it is reasonably deemed to be related to the purpose of use before the change. In the event that the purpose of use is changed, the Company will notify the individual of the changed purpose of use or publicly announce it on the Company’s website, etc.
4）Provision of Personal Information
With respect to the use of personal information to notify you about products and services offered by us and our affiliates, we provide a mechanism for you to choose whether or not to receive these and other communications. We will not sell or rent your personal information to third parties without your express consent. From time to time, we may contact you through our outside business partners about products or services that we believe may be of interest to you. In such cases, your personal information will not be transferred to such outside business partners without your express consent. We may ask a third party to act on our behalf when using personal information within the scope of the purposes of use described above. In such cases, we will only provide such third parties with the personal information necessary for them to act on our behalf in accordance with this Privacy Policy and within the legitimate scope of use. These companies are obligated to keep your personal information confidential and are prohibited by contract from using such information for any purpose other than that of our request.
To ensure that personal information is not used for purposes other than those for which it was originally intended, we take steps to control access to and restrict the removal of personal information.
Prevention and Correction of Leakage, Loss, or Damage of Personal Information
In order to prevent leakage, loss, or damage of personal information, the Company implements measures to control access to personal information, limit the means of transporting personal information out of the Company’s premises, and prevent unauthorized access from outside the Company. In addition, the Company requires all employees to undergo periodic security training. If we find that personal information is not being handled appropriately in accordance with the rules and regulations, we instruct corrective action, request a report, and confirm that the information is now being handled appropriately.
se of Cookie Information, Distribution of Advertisements, etc.
For the purpose of changing the content of our website, enhancing navigation, and otherwise improving our services to you, we may use cookies, including those from third parties, to send data from our website to your computer and store it on your computer. Cookies, including those from third parties, may be used to send data from our website to your computer and store it on your computer. These cookies are not used to identify your personal information. You can disable the cookie function by changing the settings of your browser, but if you do so, you may not be able to use our services properly.
Collection and Analysis of Access Data and Distribution of Advertisements Using Cookies, etc.
On our website, there are pages in which collection tags are embedded to collect access data from customers. Access data includes the URL of the page accessed by the customer, the date and time of access, and information identifying the browser. We use access data to improve customer convenience and to maintain and improve the quality of our website. You may opt out of the use of our identifiers and your demographic information on our website by clicking on the company’s opt-out page below to disable (opt-out).
Response to Complaints and Consultations
We will appropriately and promptly handle complaints regarding the use, provision, disclosure, or correction of personal information, as well as other complaints regarding the handling of personal information. If you believe that our handling of your personal information is not appropriate, please contact us from the following link.
For inquiries, please contact
I-OTA LLC